Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our services, you agree to the collection and use of information in accordance with this policy.

**1. Information We Collect**

We collect various types of information to provide and improve our services to you, including:

- **Personal Information:** When you contact us, schedule an appointment, or use our services, we may collect personal information such as your name, address, phone number, email address, and payment details.

- **Technical Data:** We may collect information about your device, browsing actions, and usage patterns, including your IP address, browser type, and operating system.

- **Usage Data:** We collect information about how you use our website and services, including the pages you visit, the time spent on those pages, and other diagnostic data.

**2. How We Use Your Information**

We use the collected information for various purposes, including:

- **Service Delivery:** To provide, maintain, and improve our electrical services.

- **Communication:** To contact you with updates, service-related information, and promotional offers.

- **Billing:** To process payments and manage billing accounts.

- **Customer Support:** To respond to your inquiries and provide customer support.

- **Personalization:** To customize our services to better suit your needs and preferences.

- **Legal Compliance:** To comply with legal obligations and protect our legal rights.

**3. Information Sharing and Disclosure**

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our business, conducting our affairs, or serving our customers, provided they agree to keep this information confidential.

- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

**4. Data Security**

We implement a variety of security measures to ensure the safety of your personal information. These measures include physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure.

**5. Your Rights**

You have the right to:

- **Access and Update:** Access and update your personal information.

- **Delete:** Request the deletion of your personal information, subject to certain exceptions.

- **Opt-Out:** Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

**6. Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

**7. Contact Us**

If you have any questions about this Privacy Policy or our data practices, please contact us:

Thank you for choosing Repairs BD. We are dedicated to protecting your privacy and providing you with the best possible service.